APMEX Review 2023: Is it the Best Place to Buy Precious Metals?

APMEX is a well-known name in the bullion market, and for good reason. As one of the largest and most trusted bullion dealers around, APMEX has earned a reputation for providing a wide range of products at competitive prices. In this Apmex review you will find that compared to other dealers like JM Bullion, APMEX offers an even larger selection of coins, bars, and rounds.

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For first-time buyers looking to invest in the bullion market, doing business with APMEX can be a great option. Their user-friendly website and excellent customer service make it easy to navigate through their extensive inventory and find the right deal. Many people have reported that their first purchase with APMEX was a positive experience, with fast shipping and secure packaging.

APMEX is also known for buying and selling precious metals, making it a one-stop-shop for folks looking to invest in the bullion market. Whether you’re looking to buy or sell your first coin or add to your existing collection, APMEX is definitely worth considering.

In fact, many people who have dealt with other dealers before have noted that they prefer doing business with APMEX due to their reputation for quality products and excellent customer service. One satisfied customer told me that they had been hesitant about buying from an online dealer but were pleasantly surprised by how smooth the process was with APMEX.

APMEX’s Commitment to Customer Satisfaction

APMEX is a company that prides itself on providing excellent customer service to ensure the satisfaction of every customer. From their friendly and knowledgeable staff to their focus on delivering quality products, APMEX places the customer first in everything they do.

Thanks to APMEX’s commitment to outstanding service, many customers have become loyal patrons of the company. The company has built a reputation for great customer service that has helped it stand out from its competitors. Customers know that when they shop with APMEX, they can expect exceptional service every time.

One way that APMEX demonstrates its commitment to customer satisfaction is through its APMEX Club. This program is a testament to the great service that the company provides, offering exclusive perks and rewards to its members. Members of the club enjoy free shipping on all orders, access to special deals and promotions, and early access to new products. These benefits make shopping with APMEX even more enjoyable for customers who are looking for great value and exceptional service.

APMEX also places a strong emphasis on delivering quality products that meet or exceed expectations. The company understands that customers want products that are not only beautiful but also reliable and durable. That’s why they take extra care when selecting items for their inventory, ensuring that each product meets their high standards for quality.

Whether you’re a first-time customer or a satisfied repeat buyer, APMEX’s dedication to better service and excellent quality ensures that you’ll always receive the best service possible. If you have any questions or concerns about your order, you can rest assured knowing that APMEX’s friendly and knowledgeable staff will be there to help you every step of the way.

In addition to providing exceptional customer service during interactions with customers, APMEX also focuses on making sure every aspect of their business is designed with the customer in mind. For example, their website is easy-to-use and navigate, making it simple for customers to find the products they’re looking for. They also offer a variety of payment options, including credit cards and PayPal, to make shopping with them as convenient as possible.

APMEX’s exceptional service extends beyond just customer interactions. The company is also committed to delivering quality products that meet or exceed expectations. They take great care when selecting items for their inventory, ensuring that each product meets their high standards for quality. This focus on product quality has helped APMEX build a loyal customer base that trusts the company to deliver excellent products every time.

APMEX’s Wide Selection of Precious Metals Products

Wide Selection of Precious Metals Products at APMEX

Investing in precious metals is a great way to diversify your portfolio and protect your wealth. APMEX is a trusted source for precious metals products, offering a wide variety of gold and silver coins, bars, and rounds. With their extensive inventory, customers can choose the product that best fits their investment goals.

Fine Silver and Junk Silver Options

APMEX’s selection includes both fine silver and junk silver options. Fine silver refers to pure silver with a purity of 99.9% or higher. Junk silver, on the other hand, refers to coins that contain some amount of silver but are not considered rare or collectible. These coins are valued based on their metal content rather than their rarity or historical significance.

APMEX’s inventory includes popular products such as American Silver Eagles and Canadian Maple Leafs. The American Silver Eagle is one of the most recognized bullion coins in the world, featuring the iconic Walking Liberty design on the obverse side and an eagle on the reverse side. The Canadian Maple Leaf is also highly sought after by investors due to its high purity (99.99%) and intricate maple leaf design.

Unique Items

In addition to popular products, APMEX also offers unique items like silver dollars from around the world. These coins may have historical significance or feature unique designs that make them highly collectible among numismatists.

New Products Added Regularly

One of the great things about APMEX is that they add new products regularly, giving investors more options for adding precious metals to their portfolio. Whether you’re looking for gold or silver coins, bars, or rounds, you’re sure to find something that fits your investment goals at APMEX.

Great Coins for Investment Purposes

Investing in precious metals can be a smart move for those looking to diversify their portfolio and protect against inflation or economic instability. APMEX offers a wide variety of great coins for investment purposes, including gold coins like the American Gold Eagle and the South African Krugerrand.

Silver Bullion

Silver bullion is another popular option for investors, as it is more affordable than gold and can be easily bought and sold. APMEX offers a range of silver bullion products, including silver bars and rounds in various sizes.

Fine Silver Coins

For those looking to invest in fine silver coins, APMEX has an extensive selection of products to choose from. Whether you’re interested in classic designs like the Morgan Silver Dollar or modern coins like the Australian Kookaburra, you’ll find what you’re looking for at APMEX.

Junk Silver Coins

Junk silver coins are also available at APMEX. These coins may not have significant numismatic value but are valued based on their metal content. Junk silver coins can be a great way to invest in precious metals without breaking the bank.

Wide Variety of Products

APMEX’s inventory includes a wide variety of precious metals products, making it easy for investors to find exactly what they’re looking for. From gold and silver coins to bars and rounds, there’s something for everyone at APMEX.

More Silver or Gold

If you’re looking to add more silver or gold to your portfolio, APMEX is a great source for high-quality products at competitive prices. With their vast inventory and commitment to customer satisfaction, you can trust that you’re getting the best possible value when you shop with APMEX.

Competitive Pricing and Fees at APMEX

As an investor, finding the best deals in the market is crucial. silver, platinum, and palladium, APMEX is a go-to choice for many investors due to their competitive pricing and fair fees.

APMEX offers some of the best prices in the market for their products. Whether you are looking to buy coins or bullions, APMEX’s prices are hard to beat. They have a wide range of products available at different price points, making it easy for investors with different budgets to invest in precious metals.

One of the things that set APMEX apart from other precious metal dealers is their commitment to transparency when it comes to pricing. They do not have any hidden fees or charges that can catch customers off guard. The price you see on their website is the price you pay.

Moreover, APMEX’s grading services are also priced fairly. Grading coins and bullions can be a complex process that requires expertise and experience. APMEX has a team of experts who grade coins and bullions accurately based on industry standards. Their grading fees are reasonable and ensure that customers get fair prices for their graded coins and bullions.

One concern that many investors have is whether they can trust the dealer they are buying from. With APMEX’s commitment to fair pricing and transparent fees, investors can rest assured that they are dealing with a reputable company that values its customers’ satisfaction.

Apart from offering competitive prices for their products, APMEX also has regular sales where customers can get even better deals on select items. These sales events offer significant discounts on popular products such as American Eagles, Canadian Maple Leafs, and South African Krugerrands.

In addition to sales events, APMEX also offers bulk discounts on certain products. This makes it easy for investors who want to buy in bulk to get a better price per unit. For example, if you are looking to buy 100 American Silver Eagles, APMEX offers a lower price per coin compared to buying just one or two coins.

Another thing that sets APMEX apart from other precious metal dealers is their commitment to customer service. They have a team of knowledgeable and friendly customer service representatives who are available to answer any questions customers may have about their products or services.

APMEX’s website is also user-friendly and easy to navigate. Customers can easily find the products they are looking for and compare prices with other dealers. The website also has detailed product descriptions and high-quality images that give customers a clear idea of what they are buying.

APMEX’s Authentication and Verification Process for Products

APMEX is a leading precious metals retailer that has been providing customers with high-quality products for over 20 years. The company prides itself on its rigorous authentication and verification process, which ensures that all products sold are authentic and of the highest quality.

Ordering Process

The ordering process for APMEX products includes a thorough inspection by trained professionals to verify the product’s authenticity and condition. This process begins as soon as an order is placed, with each item being carefully examined before it is shipped out to the customer.

Authentication and Verification Methods

APMEX uses advanced technology and industry-standard methods to authenticate and verify products, including X-ray fluorescence and ultrasonic testing. These methods allow APMEX to detect any abnormalities or inconsistencies in the metal composition of a product, ensuring that only genuine items are sold.

In-House Experts

The authentication and verification process is conducted in-house by APMEX’s team of experts, ensuring complete control over the process and maintaining the highest standards of quality. This means that customers can rest assured that the products they receive from APMEX have undergone a strict authentication and verification process, providing peace of mind and confidence in their investment.

Quality Control

APMEX takes great pride in its commitment to quality control. The company understands that its reputation rests on the authenticity of its products, which is why it goes above and beyond to ensure that every item sold meets its rigorous standards.

Customers who have purchased from APMEX attest to the company’s dedication to quality control. One satisfied customer wrote: “I’ve been buying from APMEX for years now, and I’ve never been disappointed with their products or service. Their authentication process gives me peace of mind knowing that I’m getting exactly what I paid for.”

Another customer stated: “As someone who invests heavily in precious metals, I appreciate APMEX’s commitment to quality control. Their in-house experts and advanced authentication methods give me confidence in my investments.”

Secure Shipping and Delivery with APMEX

Quick and Reliable Shipping Services with APMEX

APMEX is a trusted precious metals dealer that offers quick and reliable shipping services to its customers. The company’s shipping department is dedicated to providing fast service and prompt delivery, ensuring that most shipments are sent out the same day the order is placed. This means that customers can expect to receive their orders promptly, without any unnecessary delays.

Fast Shipping and Delivery

One of the key features of APMEX’s shipping services is its speed. The company understands that customers want their orders delivered as quickly as possible, which is why it offers fast shipping options for all orders. Whether you need your order in a hurry or you’re simply looking for speedy delivery, APMEX has got you covered.

Super Fast Shipping

For those who need their orders delivered super-fast, APMEX offers expedited shipping options. These options allow customers to receive their orders within just a few days, depending on the location and shipping method chosen. With super-fast shipping options available, customers can rest assured that they’ll receive their orders in no time at all.

Prompt Shipping

APMEX prides itself on offering prompt shipping services to all its customers. The company’s goal is to ensure that every shipment leaves its facility as soon as possible so that it can be delivered promptly. This means that when you place an order with APMEX, you can expect it to be shipped out quickly and efficiently.

Careful Packaging

In addition to its fast shipping services, APMEX also takes great care in packaging each order carefully. The company understands how important it is for precious metals products to arrive in excellent condition, which is why it uses high-quality materials and attention-to-detail when packaging each shipment.

Smooth Transactions

Another benefit of using APMEX’s shipping services is the smooth transaction process. From placing an order online to receiving your shipment at your doorstep, everything is handled seamlessly by the company’s shipping department. This means that customers can enjoy a hassle-free experience when ordering from APMEX.

Trustworthy Shipping Department

The shipping department at APMEX is dedicated to providing the best possible service to its customers. The team is made up of experienced professionals who understand the importance of prompt delivery and careful packaging. They work tirelessly to ensure that every shipment leaves the facility in excellent condition and arrives at its destination on time.

Order Today

If you’re looking for a reliable precious metals dealer with fast and efficient shipping services, look no further than APMEX. With quick shipping, speedy delivery, and super-fast shipping options available, you can trust that your order will arrive promptly and in excellent condition. So why wait? Place your order today and experience the exceptional service offered by APMEX’s shipping department.

Investment Options Available at APMEX

Investing in precious metals can be a wise decision for those looking to diversify their portfolio and protect their wealth from inflation and economic uncertainty. APMEX, one of the leading precious metal dealers in the world, offers a variety of investment options for investors of all sizes.

Buying Gold and Silver Coins, Bars, and Rounds

One of the most popular investment options available at APMEX is buying gold and silver coins, bars, and rounds. These products are available in various weights and designs, making it easy for investors to find the perfect fit for their budget and preferences.

Coins are often preferred by collectors due to their unique designs and historical significance. Investors can choose from a wide range of coins, including American Eagles, Canadian Maple Leafs, South African Krugerrands, Australian Kangaroos, Chinese Pandas, and many more.

Bars are another popular option among investors due to their lower premiums over spot price compared to coins. They come in various sizes ranging from 1 gram to 1 kilogram or more.

Rounds are similar to coins but do not have any legal tender status. They are often produced by private mints and offer investors an affordable way to invest in precious metals.

Rare and Collectible Coins

For those looking for potential future gains beyond just the intrinsic value of precious metals, APMEX also offers rare and collectible coins. These coins may have numismatic value due to their rarity or historical significance.

Investors should be aware that investing in rare coins requires extensive knowledge about grading standards and market trends. It is recommended that they consult with experts before making any purchases.

Buyback Program

APMEX provides a buyback program that allows investors to sell their precious metals back to the company at competitive prices. This program gives investors peace of mind knowing that they can easily liquidate their investments if needed.

Fractional Coins and Bars

For small investors, APMEX offers fractional coins and bars. These products allow investors to invest in precious metals with less money, making it easier for them to diversify their portfolio.


APMEX also accepts cryptocurrency as a form of payment for those who prefer to use digital currency. This option provides investors with more flexibility and convenience when making transactions.

Exchange Platform

With APMEX’s exchange platform, investors can easily buy and sell precious metals with low risk and potentially high reward. The platform allows users to set their own prices and make transactions directly with other users.

Investment Options with APMEX: How They Help You Build Your Portfolio

APMEX is a well-known and trusted precious metals dealer that offers a wide range of investment options for those looking to diversify their portfolio. With gold, silver, platinum, and palladium coins and bars available, APMEX provides investors with the opportunity to protect against inflation and economic uncertainty while potentially maximizing their returns.

Diversification is key and APMEX’s selection of precious metals can help you achieve just that. By spreading your investments across different asset classes such as stocks, bonds, and precious metals, you can reduce risk and increase the potential for long-term growth. Precious metals like gold have historically been seen as a safe haven during times of economic turmoil due to their intrinsic value.

APMEX has got you covered. The website provides detailed product information for each item they sell, including weight, purity level, design features, and more. Additionally, customer reviews are available on each product page so you can see what others have experienced with the item in question.

One unique feature on the APMEX website is the “helpful votes” system. This allows customers to rate reviews left by other customers as helpful or not helpful. By doing so, it gives potential buyers an idea of which products are popular among investors based on the number of positive reviews received.

APMEX also offers competitive pricing and low premiums on their products compared to other dealers in the market. This means that investors looking to maximize their returns can benefit from purchasing through APMEX rather than other dealers who may charge higher fees.

If you’re concerned about keeping your investments secure after purchase, APMEX offers storage options that provide peace of mind knowing your assets are safe from theft or damage. Their secure storage facilities are located across the United States and offer easy access for future transactions.

APMEX Customer Service Reviews: What Customers are Saying

APMEX, one of the largest precious metals dealers in the world, has been around since 2000. The company prides itself on offering a wide selection of products and excellent customer service. In this section, we will explore what customers are saying about APMEX’s customer service.

High Praise for APMEX Customer Service

Many customers have given high praise in their reviews. One common theme among these reviews is the quick response times from APMEX representatives. Customers appreciate that they can easily reach out to the company and receive a timely response.

Another aspect of APMEX’s customer service that receives high praise is the helpfulness of its representatives. Many reviewers note that representatives go above and beyond to resolve issues and ensure customer satisfaction. This level of dedication to customers is not always common in today’s business landscape, so it stands out as a positive attribute for APMEX.

Positive Experiences with APMEX Customer Service

The majority of customers seem to have had positive experiences with APMEX’s customer service team. They report feeling satisfied with how their issues were handled and would recommend the company to others.

One reviewer shared their experience with an order issue: “I had an issue with an order I placed, but when I reached out to customer service, they were able to quickly resolve the issue and get my order shipped out promptly.” Another reviewer noted that “APMEX has some of the best customer service I’ve ever experienced.”

Negative Reviews Exist but Are Few

While most reviews are positive, there are a few negative ones mixed in as well. Some reviewers expressed frustration with shipping delays or receiving incorrect items. However, even in these cases, many noted that once they contacted customer service, their issues were resolved satisfactorily.

One reviewer stated: “I received an incorrect item in my order, but when I contacted customer service, they were able to quickly send me the correct item and even offered a discount on my next purchase for the inconvenience.”

Complaints and Reviews of American Precious Metals Exchange

Mixed Reviews of American Precious Metals Exchange

APMEX, the American Precious Metals Exchange, is a well-known dealer in precious metals such as gold, silver, platinum, and palladium. The company has been in business for over 20 years and has earned a reputation as one of the top dealers in the industry. However, like any other business, APMEX has received mixed reviews from customers.

Some customers have praised APMEX’s customer service and product quality. They have reported that their orders were delivered on time and that the products they received were exactly as described on the website. These customers have also appreciated APMEX’s wide selection of products and competitive pricing.

On the other hand, some customers have reported issues with delayed shipments and poor communication from APMEX’s customer service team. They have complained that it took longer than expected to receive their orders or that they did not receive updates about their order status. Some customers have also expressed frustration with APMEX’s pricing strategy.

Pricing Complaints

One common complaint about APMEX is that they charge higher premiums compared to other precious metals dealers such as Money Metals Exchange. Customers have reported that they can find similar products at lower prices elsewhere. This has led some customers to question whether APMEX’s premium pricing is justified or if it is simply a way for the company to make more profit.

Counterfeit Gold Bars Allegations

In 2019, a police report was filed against APMEX by a customer who claimed that the company had sold him counterfeit gold bars. The customer alleged that he had purchased ten 1-ounce gold bars from APMEX but later discovered that they were fake when he tried to sell them back to another dealer.

APMEX denied these allegations and stated that they had conducted an investigation which found no evidence of wrongdoing on their part. The company maintained that all of its products are sourced from reputable suppliers and that they have strict quality control measures in place to ensure the authenticity of their products.

Despite this incident, APMEX has maintained a good reputation in the industry. The company has been accredited by the Better Business Bureau since 2004 and has an A+ rating from the organization. This indicates that APMEX has demonstrated a commitment to resolving customer complaints and maintaining high standards of business ethics.

Doing Your Own Research

As with any other precious metals dealer, it is important for potential customers to do their own research before making a purchase from APMEX. This includes reading reviews from other customers, checking the company’s accreditation status with organizations such as the Better Business Bureau, and verifying the authenticity of products before making a purchase.

Complaints About APMEX: Common Issues and How They Address Them

Delayed Shipping and Delivery Issues

One of the most common complaints about APMEX is the delay in shipping and delivery. Customers have reported that their orders take longer than expected to arrive, causing inconvenience and frustration. However, it is important to note that APMEX has a clear policy regarding shipping times, which can be found on their website. They state that they aim to ship all orders within 1-3 business days of receiving payment.

In some cases, delays may occur due to unforeseen circumstances such as weather conditions or unexpected demand for certain products. However, APMEX strives to keep customers informed about any potential delays and provides tracking information so that customers can monitor the status of their orders.

Quality Control Problems with Products Received

Another issue that some customers have reported is quality control problems with the products they received from APMEX. This can include issues such as damaged or defective items, incorrect product descriptions, or missing items from an order.

While these issues are certainly frustrating for customers, it is important to note that APMEX has a dedicated customer service team that is available to address any concerns or issues with orders. Customers can contact them via phone or email and they will work quickly to resolve any problems.

Customer Service Complaints and Difficulties in Reaching Support

Some customers have also complained about difficulties in reaching customer support at APMEX. This can include long wait times on hold when calling customer service or slow response times when contacting them via email.

While this is certainly not ideal, it is important to remember that APMEX receives a high volume of inquiries each day and may experience occasional delays in responding to customer inquiries. However, they do strive to respond as quickly as possible and provide helpful solutions to any issues raised by their customers.

Pricing Discrepancies or Errors in Order Processing

Another common complaint about APMEX relates to pricing discrepancies or errors in order processing. Some customers have reported that they were charged more than the advertised price for a product, or that their order was processed incorrectly.

In these situations, it is important to contact APMEX customer service as soon as possible to report the issue. They will work quickly to investigate and resolve any pricing discrepancies or errors in order processing.

Issues with Returns, Refunds, and Exchanges

Customers may also experience issues when attempting to return, exchange, or receive a refund for products purchased from APMEX. This can include difficulties in initiating returns or exchanges, delays in processing refunds, or disagreements over the condition of returned items.

While these issues can be frustrating for customers, it is important to note that APMEX has clear policies regarding returns and refunds on their website. Customers should familiarize themselves with these policies before making a purchase so that they are aware of what to expect if they need to initiate a return or exchange.

Finally, some customers may have concerns about the security of their personal information when making purchases from APMEX online. While this is certainly understandable given the prevalence of online fraud and identity theft, it is important to note that APMEX takes security very seriously.

They use industry-standard encryption technology to protect customer data during online transactions and have strict protocols in place for safeguarding personal information. Additionally, they offer tips and resources on their website for customers who want to take additional steps to protect themselves from online threats.

Is APMEX the Right Choice for You?

In conclusion, APMEX is a reputable and reliable precious metals dealer that offers a wide selection of products at competitive prices. Their commitment to customer satisfaction is evident through their authentication and verification process for products, secure shipping and delivery options, and excellent customer service reviews.

For those interested in investing in precious metals, APMEX provides various investment options that can help build your portfolio. With their diverse product offerings and investment expertise, they are an excellent choice for both novice and experienced investors alike.

While there may be some complaints about APMEX, common issues are addressed promptly by their customer service team. Overall, we highly recommend APMEX as a trusted source for purchasing precious metals.

If you’re looking to buy gold or silver coins or bullion online, we suggest you use APMEX. Dear APMEX customers: rest assured that you will receive quality products with competitive pricing backed up by exceptional customer service.

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