BullionVault Review: Is it Safe? Pros, Cons & Fees

BullionVault is a reputable online platform for buying and selling physical gold and silver. As an investor, you may be wondering if BullionVault is the right platform for your precious metal investments. In this review, we will provide an overview of the platform’s features, fees, and customer service. Our analysis is based on personal experience using the platform, as well as research from other users and industry experts.

Firstly, let’s talk about the features of BullionVault. One of its key features is that it allows investors to buy and sell gold and silver in small increments. This means that even if you have a limited budget, you can still invest in precious metals through BullionVault. Additionally, BullionVault provides storage services for your purchased metals in secure vaults located around the world.

Moving on to fees, BullionVault charges a commission fee when you buy or sell metals on their platform. The commission fee varies depending on the size of your transaction but generally ranges from 0.5% to 0.05%. This fee structure is relatively low compared to other precious metal investment platforms.

Lastly, let’s discuss customer service at BullionVault. The customer service team at BullionVault is known for being responsive and helpful when dealing with any issues or concerns that may arise during your investment journey.

Safety Measures Implemented by BullionVault

Safe Storage

BullionVault is a platform that offers investors the opportunity to buy and sell gold and silver bullion online. One of the key concerns for investors when it comes to buying precious metals is safety. BullionVault has taken several measures to ensure that their users’ investments are safe.

The company stores all gold and silver bullion in high-security vaults, which are located in politically stable jurisdictions. This ensures that your precious metals are safe from theft, damage, or loss. The vaults have state-of-the-art security systems, including 24/7 surveillance, motion detectors, and biometric access controls.

Risk Management

Another important aspect of investing in precious metals is risk management. BullionVault has implemented a range of risk management measures to protect your investment. These include regular audits, insurance coverage, and independent verification of bullion holdings.

Regular audits are conducted by an independent auditor who verifies the amount of gold and silver held in the vaults matches what is recorded on the platform’s books. Insurance coverage provides protection against physical loss or damage to the bullion stored in the vaults.

User Guides

To help users stay safe while using the platform, BullionVault provides comprehensive user guides that cover topics such as account security, password management, and two-factor authentication. These guides provide step-by-step instructions on how to set up these security features to ensure maximum protection for your account.


All communication between BullionVault’s servers and your computer is encrypted using SSL/TLS technology. This ensures that your data is protected from interception by hackers or other third parties. Encryption makes it difficult for anyone to intercept or steal sensitive information such as login credentials or personal details.

Regulatory Compliance

BullionVault is regulated by the Financial Conduct Authority (FCA) in the UK and is subject to strict regulatory requirements. This ensures that the platform operates in a transparent and secure manner with appropriate safeguards in place to protect users’ interests. The FCA is responsible for regulating financial institutions in the UK and ensuring that they comply with all relevant laws and regulations.

The platform also complies with anti-money laundering (AML) regulations, which require them to verify the identity of their users and report any suspicious activity to the relevant authorities. This helps prevent money laundering and other illegal activities on the platform.

Pros and Cons of Using BullionVault

Secure Storage: Protecting Your Assets with BullionVault

Investors who are looking for a secure and reliable way to invest in precious metals may want to consider using BullionVault. This online platform offers several advantages, including secure storage, low fees, and easy accessibility.

One of the major benefits of using BullionVault is its secure storage options. When investors purchase gold or silver through this platform, their assets are stored in high-security vaults located in London, New York, Zurich, Singapore or Toronto. These vaults are operated by some of the world’s most reputable security companies and have been designed to protect against theft, fire, and other potential hazards.

Investors who use BullionVault can rest assured that their assets are safe and secure at all times. The company also provides regular audits of its vaults to ensure that all precious metals are accounted for and properly stored.

Low Fees: Making Precious Metal Investments Affordable

Another advantage of using BullionVault is its relatively low fees compared to other investment options. For example, when purchasing gold or silver through this platform, investors pay a commission fee ranging from 0.5% to 0.05%, depending on the size of their investment.

In addition to these commission fees, investors also pay a small annual storage fee based on the amount of precious metal they own. However, these fees are typically lower than those charged by traditional banks or other financial institutions.

Easy Accessibility: Investing Made Convenient

Investing in gold or silver has never been easier thanks to BullionVault’s online platform. Investors can easily buy and sell precious metals at any time from anywhere in the world with just a few clicks.

The company’s website is user-friendly and easy to navigate even for beginners who have no prior experience investing in precious metals. Investors can view real-time prices for gold and silver as well as historical price charts that show trends over time.

Limited Selection: A Drawback for Some Investors

One potential drawback of using BullionVault is its limited selection of precious metals. The platform only offers gold and silver investments, which may not be suitable for investors looking for a more diverse portfolio.

Investors who want to invest in other precious metals such as platinum or palladium will need to look elsewhere. However, for those who are primarily interested in investing in gold or silver, BullionVault can be an excellent choice.

No Physical Possession: Giving Up Direct Control

Another potential disadvantage of using BullionVault is that investors do not physically possess the precious metals they invest in through the platform. Instead, their assets are stored in secure vaults operated by third-party security companies.

For some investors, this lack of physical possession may be a disadvantage. They may prefer to have direct control over their assets and be able to store them at home or in a personal safe. However, for others who value the security and convenience offered by BullionVault’s storage options, this may not be a concern.

Recommendation: Is BullionVault Right for You?

Overall, if you’re looking for a secure and convenient way to invest in gold or silver, then BullionVault is definitely worth considering. Its low fees and easy accessibility make it an affordable option for both new and experienced investors alike.

However, if you’re looking for a more diverse portfolio that includes other precious metals such as platinum or palladium, then you’ll need to look elsewhere. Additionally, if you prefer to have direct control over your assets rather than relying on third-party storage options, then BullionVault may not be the best choice for you.

Ultimately, the decision whether or not to use BullionVault will depend on your individual investment goals and preferences. If you value security and convenience above all else then this online platform could be an excellent choice.

Customer Service Experience on BullionVault

BullionVault is a leading online platform for buying, selling, and storing physical gold, silver, and platinum. The platform has gained a reputation for providing excellent customer service to its clients, ensuring that their experience on the platform is seamless and hassle-free. In this section, we will discuss how BullionVault offers great customer service to its customers.

Highly Responsive Support Team

The customer service team at BullionVault is highly responsive and provides great support to customers through various channels, including email, phone, and live chat. Customers can easily reach out to the support team in case of any issues or concerns related to their accounts or transactions. The support team is available 24/7 and responds promptly to all queries.

User-Friendly Interface

One of the key features of BullionVault’s platform is its user-friendly interface. The platform makes it easy for customers to manage their accounts and make transactions without any difficulty. Customers can buy or sell precious metals with just a few clicks on the website or mobile app. Moreover, the platform provides real-time market data that helps customers make informed decisions about their investments.

Comprehensive FAQs Section

Customers can easily find answers to their queries on the BullionVault website’s FAQs section, which covers a wide range of topics related to account management, bank wires, and more. The FAQs section is well-organized and easy to navigate. It provides detailed information about various aspects of using the BullionVault platform.

Great Service Provided by Support Team

In case of any issues or concerns related to their accounts or transactions, customers can rely on the great service provided by the BullionVault support team. The support team is always ready to assist customers in resolving their problems quickly and efficiently. They are knowledgeable about all aspects of using the platform and provide personalized solutions based on each customer’s needs.

Secure Bank Account Integration

BullionVault’s platform is integrated with top-tier banks worldwide, ensuring that customers’ funds are safe and secure. Customers can easily transfer funds to and from their BullionVault account using bank wires or other payment methods. The platform provides real-time updates on the status of transactions, making it easy for customers to track their investments.

Excellent Service for Clients

BullionVault offers excellent service to its clients, who include individual investors, financial institutions, and even central banks. The platform provides a range of services tailored to meet the needs of each client type. For example, institutional clients can access the platform’s APIs and integrate them into their own systems.

BullionVault has received numerous positive reviews from satisfied customers who have praised the platform’s user-friendly interface and excellent customer service. For example, Trustpilot rates BullionVault as “Excellent” based on over 2,000 customer reviews. Many customers have highlighted the promptness and helpfulness of the support team in resolving their issues.

Buying and Selling Process on BullionVault

BullionVault is a trusted platform for buying and selling physical precious metals, including gold, silver, and platinum. With its user-friendly trading platform, traders can easily buy and sell precious metals with just a few clicks of a button.

Buying Process on BullionVault

The buying process on BullionVault is straightforward. Traders need to select the desired metal they want to purchase from the list of available options. Once they have selected the metal, they need to specify the weight and quantity they want to buy.

After specifying the weight and quantity, traders can confirm their order with payment. The payment can be made using various methods such as bank transfer or credit card. Once the payment is confirmed, the metal is stored in one of BullionVault’s secure vaults.

Selling Process on BullionVault

Selling on BullionVault is just as easy as buying. Traders can sell their metal at any time during trading hours by placing an order through their account dashboard. The proceeds from the sale are then credited to the trader’s account.

BullionVault also offers access to a gold news page that provides traders with up-to-date information on the precious metals market. This helps traders make informed investment decisions based on current market trends.

Trading Platform

BullionVault’s trading platform provides traders with an efficient and reliable way to trade physical precious metals online. The platform allows traders to buy and sell gold, silver, platinum coins or bars at live market prices 24/7.

Traders can store their precious metals in one of BullionVault’s secure vaults located in London, New York, Singapore or Zurich. These vaults are managed by Brinks Global Services which ensures maximum security for all stored assets.

Gold Investment

Investing in gold has been a popular choice among investors for centuries due to its stability and long-term value retention potential. Gold has proven itself as a safe haven asset during times of economic uncertainty and inflation.

BullionVault provides traders with a reliable platform to invest in physical gold. Traders can buy and sell gold at live market prices, making it easy to capitalize on market trends.

Physical Precious Metals

BullionVault offers traders access to a range of physical precious metals, including gold, silver, and platinum. These metals are available in various weights and quantities, making it easy for traders to find the perfect investment option that suits their needs.


In addition to bars, BullionVault also offers coins as an investment option. Coins are available in various sizes and designs, providing traders with a unique investment opportunity that is both valuable and aesthetically pleasing.


BullionVault has a large community of traders who use the platform regularly. The platform provides a forum where traders can share insights and experiences about trading precious metals. This creates an environment where traders can learn from each other’s successes and failures, helping them make better investment decisions.

Trade Gold

Trading gold has never been easier than with BullionVault’s user-friendly trading platform. Traders can buy or sell gold at live market prices 24/7 from anywhere in the world.

Store Gold

Storing gold safely is essential for any investor who wants to protect their assets. BullionVault’s secure vaults provide maximum security for all stored assets, ensuring that they remain safe at all times.

Gold News Page

BullionVault’s gold news page provides up-to-date information on the precious metals market. This includes news about current market trends, analysis of economic data related to precious metals, and insights into future market developments.

Fees Associated with Using BullionVault

One of the most important considerations is the fees associated with buying, selling, and storing gold and silver. BullionVault is a popular online platform that allows investors to buy and sell physical gold and silver at low prices. In this section, we will discuss the fees associated with using BullionVault.

Storage Fees

BullionVault charges a storage fee for holding your precious metals in their secure vaults. The storage fee ranges from 0.01% to 0.04% per month, depending on the amount of gold or silver you store. For example, if you have $10,000 worth of gold stored in BullionVault’s vaults, you would pay a monthly storage fee of $1 to $4.

The storage fee is calculated based on the daily average value of your holdings during the month. This means that if the value of your holdings goes up or down during the month, your storage fee will also change accordingly.

One-Time Buying or Selling Fee

In addition to storage fees, BullionVault also charges a one-time buying or selling fee when you purchase or sell bullion through their platform. The buying or selling fee ranges from 0.5% to 0.05%, depending on the size of your transaction.

For example, if you buy $10,000 worth of gold through BullionVault’s platform, you would pay a buying fee ranging from $50 to $500 depending on the size of your transaction.

Withdrawal Fees

Unlike many other investment platforms that charge withdrawal fees when investors want to access their funds or assets, BullionVault does not charge any withdrawal fees for transferring gold or silver out of their vaults.

This makes it easy for investors to access their precious metals when needed without having to worry about additional costs associated with withdrawing their assets.

Comparing Fees to Other Physical Gold and Silver Investment Options

When compared to other physical gold and silver investment options, BullionVault’s fees are generally lower, making it an affordable option for investors looking to diversify their portfolio with precious metals.

For example, some physical gold and silver investment options charge higher storage fees or buying/selling fees than BullionVault. Additionally, some investment options may charge withdrawal fees or other hidden costs that can add up over time.

BullionVault’s transparent fee structure makes it easy for investors to understand the costs associated with investing in precious metals through their platform.

Many investors have praised BullionVault for its low fees and transparency. For example, a recent review on Trustpilot stated: “I’ve been using BullionVault for several years now and I’m very happy with the service. The fees are low and transparent, which is important to me as an investor.”

Another reviewer on Reddit stated: “I’ve been using BullionVault for a few months now and I’m impressed with how easy it is to buy and sell gold. The fees are also very reasonable compared to other investment options.”

Storage Options Available on BullionVault

BullionVault is a leading online platform that offers secure storage options for physical gold bullion, silver, and other precious metals in their vaults located in Zurich, London, New York, Toronto, and Singapore. The platform provides an easy and cost-effective way to invest in precious metals without the hassle of storing and securing them yourself.

Storage Facility

BullionVault’s storage facility is equipped with state-of-the-art security measures to ensure the safety of all stored assets. The vaults are under 24/7 surveillance and have biometric access controls to prevent unauthorized access. Additionally, BullionVault provides insurance coverage for all stored assets, giving customers peace of mind knowing their investments are protected.

Storage Options

Customers can buy and sell allocated gold and silver bars in various sizes ranging from 1 gram to 400 ounces. These bars can be stored in any of the available locations worldwide. BullionVault also offers a unique feature called “Good Delivery” status. This status ensures that all bullion bars meet the highest standards of purity and quality recognized by the LBMA (London Bullion Market Association).

Online Platform

BullionVault’s online platform allows customers to easily manage their gold ownership and assets from anywhere in the world. Customers can track real-time updates on prices, storage fees, transaction history, and more through the platform’s user-friendly interface.

Benefits of Using BullionVault Storage Options

One of the main benefits of using BullionVault’s storage options is convenience. Customers do not need to worry about storing or securing their investments themselves as BullionVault takes care of everything for them.

Another benefit is cost-effectiveness. By pooling resources with other investors through BullionVault’s platform, customers can enjoy lower costs than they would if they were investing individually.

Moreover, investing in physical gold through BullionVault also provides diversification benefits to an investor’s portfolio. Gold has historically been considered a safe haven asset and can help protect against inflation, currency devaluation, and market volatility.

Security Measures Implemented by BullionVault

BullionVault is a leading online marketplace for buying and selling physical gold, silver, and platinum. As a company that deals with precious metals, BullionVault understands the importance of security in protecting its clients’ assets. In this section, we will discuss the advanced security measures implemented by BullionVault to ensure the safety of its clients’ bullion.

256-bit SSL Encryption

BullionVault uses 256-bit SSL encryption to secure all communication between its servers and clients’ devices. This encryption technology is the same level of security used by banks and other financial institutions to protect sensitive information. With 256-bit SSL encryption, data transmitted between BullionVault’s servers and clients’ devices are encrypted and cannot be intercepted or read by third parties.

Two-Factor Authentication

In addition to SSL encryption, BullionVault also implements two-factor authentication (2FA) as an added layer of security. Two-factor authentication requires users to provide two forms of identification before accessing their accounts. This means that even if someone has access to a user’s login credentials, they still cannot access the account without providing the second form of identification.

Secure Vaults

BullionVault stores its clients’ bullion in secure vaults located in multiple locations around the world. These vaults are managed by professional security companies that specialize in securing high-value assets such as precious metals. The vaults are equipped with state-of-the-art security systems such as biometric scanners, video surveillance cameras, and motion sensors.

Regular Audits

To ensure transparency and accountability, BullionVault conducts regular audits of its vaults. The company publishes the results of these audits on its website for all clients to see. These audits are conducted by independent auditors who verify that all bullion held in storage matches what is recorded in clients’ accounts.

Insurance Coverage

In the unlikely event of a security breach or loss due to theft or damage, BullionVault has insurance coverage for up to the full replacement value of the affected bullion. This means that clients can rest assured that their assets are protected even in worst-case scenarios.

BullionVault has been in business since 2005 and has gained a reputation as a trusted provider of precious metals trading services. The company has over 90,000 clients from more than 175 countries around the world. BullionVault’s website features numerous testimonials from satisfied clients who attest to the company’s reliability, security, and customer service.

Reputation of BullionVault in the Market

BullionVault is a reputable company in the bullion market, with a strong presence in London Bullion Market Association. The company provides a platform for individuals to own gold and other precious metals, making it a reliable player in the gold market. Its reputation has been built on its professional approach to business, reflected in its good work and commitment to maintaining fair spreads.

BullionVault’s competitors in the market are numerous, but it stands out as one of the most cost-effective options for investors. This is due to its low fees and competitive pricing structure. In addition, BullionVault has established partnerships with key players in the industry such as the Royal Mint, further cementing its position as a trusted player in the market.

One of BullionVault’s strengths is its commitment to transparency. It publishes daily audits of all customer holdings on its website, providing clients with peace of mind that their investments are secure. Additionally, BullionVault operates with a strong financial backing and peace of mind for its clients through Galmarley Ltd as its parent company.

BullionVault’s reputation also stems from its excellent customer service. The company offers 24/7 support via phone or email and has received positive feedback from customers regarding their responsiveness and helpfulness.

Another factor contributing to BullionVault’s strong reputation is its user-friendly platform. The website is easy to navigate and provides users with detailed information about each investment option available. This makes it easier for investors to make informed decisions about their portfolio.

In terms of security measures, BullionVault takes extensive precautions to protect client assets. The company stores all physical bullions in high-security vaults located around the world, which are monitored 24/7 by security personnel and surveillance cameras.

BullionVault also offers insurance coverage for all client assets held within their vaults at no additional cost. This ensures that clients are protected against any potential loss or damage that may occur during transit or while in storage.

Accessibility of BullionVault for Global Investors

In conclusion, BullionVault is a reliable platform for investors who want to invest in precious metals such as gold and silver. The platform offers various safety measures that ensure the security of clients’ investments. Additionally, the buying and selling process is straightforward, making it easy for private investors to trade on the platform.

One of the advantages of using BullionVault is its accessibility to global investors. The website and mobile app are available in multiple languages, making it easy for non-English speakers to navigate the online system. Moreover, the platform accepts US dollars and other major currencies, which makes it convenient for international clients.

Another advantage of using BullionVault is its reputation in the market. The company has been operating since 2005 and has established itself as a trusted provider of precious metal investment services. It has also received positive reviews from clients who have used its services.

However, there are some drawbacks to using BullionVault. One of them is the fees associated with trading on the platform. While they may be lower than those charged by traditional brokers, they can still add up over time. Additionally, storage options are limited to London and New York only, which may not be convenient for all clients.

Overall, BullionVault provides an excellent opportunity for investors who want to diversify their portfolio with precious metals. Its accessibility to global investors through its website and mobile app make it a convenient option for those looking to invest in gold or silver. Its reputation in the market adds another layer of trustworthiness that makes it an attractive option for private investors seeking a reliable investment platform.